
One day in 1970, a Rochester scrap dealer by the name of Arnold Klein forgot to lower the arms of his truck's rear-mounted loader after making a pickup.
When, to his surprise, he drove into the Culver Road railroad bridge, the resulting damage was minor but required replacing a bent piece of steel channel on the truck.
Arnold went to every steel distributor in town only to discover that there was no 6" 18# ship and car channel to be had. To add insult to injury, not one of these dealers was even willing to bother with such a small custom order.
From such humble beginnings are great ideas and enterprises born!
Seeing the need for a steel wholesaler that would service customers of ALL sizes and needs, Arnold Klein opened Klein Steel Service a year later.
From a beginning inventory of only three truckloads of steel housed in a 3-garage "warehouse", Klein Steel Service has grown into a 132,000 square foot facility with an inventory of over 5,000 ton serving over 2,500 customers in Western and Central New York, the Southern Tier, and Northern Pennsylvania.
With all the growth and changes however, there has always been one constant, the goal to provide dependable, friendly, quick and personalized service to every customer, regardless of their size or the size of their order. That's our history, and it's also our future. The best service in the industry and the inventory to back it up – that's what Klein Steel Service is all about!